FREQUENTLY ASKED QUESTIONS

Your cookies are so good. What do you put in them?

Our cookies always contain quality ingredients and love.

What types of cookies do you offer? 

I take pride in offering a delightful array of homemade cookies to satisfy every cravings. Our menu includes:

  • Chocolate Chip
  • Peanut Butter
  • Snickerdoodle
  • Junk Drawer
  • Oatmeal Raisin
  • Birthday Cake
  • Cookies & Creme

What is your favorite cookie?

I love every cookie that we offer, but if I had to choose, it would be the Junk Drawer cookie. I’m not alone. It is my best seller for a reason! 

What is a Junk Drawer Cookie? 

The Junk Drawer mixes sweet and salty for a fun, chaotic experience. Starting with a chocolate chip base, adding butterscotch, combining pretzels and potato chips creates a tasty, fun filled experience

Do you sell specialty items? 

I can create cookies in various sizes for birthday parties, work events, weddings and other events. I also offer a wide variety of hot cocoa bombs.

Do you take custom orders? 

Of course. Just call to discuss what you want, and I will surely make it happen for you.  

How can I place an order?

You can place an order through the order page on this website. You can also place an order by calling or sending a text to (443) 905-2325.

What is the pricing for your cookies? 

Our delicious cookies are yummy and affordable. Here’s our pricing:

  • Individual: $4.00
  • 3 Pack: $10.00
  • 6 Pack: $18.00
  • 12 Pack: $30.00

Do you offer bulk orders?

Yes! I also offer a volume discount . Please email me for a customizable order. 

Do you offer delivery? 

I offer delivery with orders over $30. A delivery fee is applied. Call for details.

What is your cancellation and refund policy?

Cookies take a lot of time and love. We require a 50% deposit for all orders and the final balance must be paid 48 hours prior to delivery. We do not offer refunds. 

Are your cookies allergy-friendly? 

We are not a nut-free facility, but please let us know if there are any allergens. We will try to accommodate you.

Do you ship your cookies? 

We currently do not offer shipping.

Are there any coupons available?

Yes! Follow our Instagram @_Thecookiechemist, sign up for our mailing list and loyalty program to get exclusive coupons! You just need to leave your email in the message box on our contact us page.

How far in advance should I place my order?

We make our cookies fresh and require at least 72-hour notice for any orders.

What safety measures do you have in place? 

The Cookie Chemist cookies are made in a smoke-free, animal-free residential home. We make our cookies using protective gear, such as gloves, head caps and aprons.

Hours

Mon – Fri
9:00 a.m. — 5:00 p.m.

Sat
10:00 a.m. — 6:00 p.m.

Sun
10:00 a.m. — 6:00 p.m.

Contact Us

Phone:  (443)-905-2325

Email: theecookiechemist@gmail.com

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